Shipping policy

Shipping Policy

Last updated: August 14, 2026

Thank you for shopping with BINSIO.

We are committed to providing reliable and convenient delivery services for our customers in the United States.

Where We Ship

Currently, BINSIO ships within the United States.

We currently ship to the 48 contiguous United States.

At this time, we may not be able to deliver to certain remote locations, including:

Alaska
Hawaii
Puerto Rico
U.S. territories
Military addresses (APO/FPO)

If you have questions about delivery availability, please contact us before placing your order.

Order Processing Time

Orders are typically processed within:

1–3 business days

after payment confirmation.

During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Time

After your order has been processed, delivery times may vary depending on your location and shipping carrier.

Estimated delivery:

3–7 business days

for most U.S. locations.

Delivery times are estimates and are not guaranteed, as delays may occur due to weather, carrier issues, or other circumstances beyond our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

You can use the tracking number to monitor your shipment status.

Fulfillment and Shipping Partners

BINSIO works with trusted fulfillment partners and shipping carriers to ensure your order is processed and delivered efficiently.

The shipping carrier may vary depending on order location, product availability, and delivery requirements.

Multiple Items in One Order

If your order contains multiple products, items may be shipped separately depending on availability and fulfillment location.

You will receive tracking information for each shipment when applicable.

Changing Your Shipping Address

If you need to update your shipping address, please contact us as soon as possible after placing your order.

Once an order has been shipped, we may not be able to change the delivery address.

Incorrect, Damaged, or Missing Items

If you receive an incorrect, damaged, or missing item, please contact our customer support team:

Email:

support@binsio.com

Please include:

Order number;
Description of the issue;
Photos if applicable.

We will review your request and assist you with the appropriate solution.

Contact Information

DELIGHT SOURCE INC

Email:
support@binsio.com